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Douglas Yacht Services - DYS

The A to Z Services Agent - Martinique offers yachts the benefit of being “France in the Caribbean”

Yacht Services / Concierge Services

Captains’ recommendations this year affirm DYS as one of the leading yacht service agents in the Caribbean, praise from captains cement the high level of services offered:

  • “A thousand thanks to you and the team, Douglas!! You have made our 6-day repair stop bearable in paradise for the owner and guests!!!” 
  • Your attention to detail, and your prompt response to calls and emails, regardless of the time, made you an invaluable asset. Your whole team always made me feel that we were the only vessel that you were dealing with, and I completely appreciate that level of personal service. My only wish is that all agents were as helpful and professional as you and your team.” 

Delivering miracles, DYS has enjoyed a second 30% increase in revenues by increasing its expertise and resources for Project Management of duty-free technical repairs and Yacht transport. For haul-out, DYS coordinates and puts in place solutions using the 440T Travel Lift and the 170m Float-in / Float-out form with his selected team of technical specialists. 

Indeed, with the industrial support of an economy of 380,000 people, Martinique offers yachts the benefit of being in “France in the Caribbean”. 

Boatyard / Shipyard / Haul Out - Project Management & Refit 

For overall Project Management of duty-free technical repairs and haul-out. For Haul out DYS coordinates and puts in place solutions using the 440T Travel Lift and 170m Float-in / Float-out form with his selected team of technical specialists.

  • “A thousand thanks to you and the team, Douglas!! You have made our 6-day repair stop bearable in paradise for the owner and guests!!!”

Crew Uniforms & Embroidery

For ‘Top of the line’ crew uniform brands, with embroidery & silk screen printing also available.

DYS can supply from the the SLAM, Harvest, Kariban, Henbury and other well known branded crew wear ranges, they also offer ‘State of the art’ embroidery and silk-screen printing is also available.

Customs & Immigration

Contact Douglas for electronic clearance assistance.

Electrical

DYS Electrical - from the smallest wiring job to a full electrical refit!  An innovative success last season was converting a catamaran from diesel to electric engines – a €250,000 investment! This involved a complete electric refit, designing and installing management systems for the Lithium CALB batteries with separate BMS, solar panels, wind generators, diesel generators combined with a Victron converter/charger also in parallel.

Hydraulics

DYS works closely with hydraulic engineers and truck-based specialists for onsite repair of systems.  

Mechanical Engineering

Douglas partners with local mechanic specialists to respond to all a yachts’ mechanical requirements. 
DYS bring that care and sound common sense ‘repair it if at all possible’ attitude that is so necessary to efficiently resolve emergencies.

Medical Services

For efficient 24/7 medical support / expertise, bi-lingual translation & handholding care are part of the support/services, for all medical problems (even over the phone), including Medevac.

Local medical expertise and resources are at the same high level as found in France. Douglas offers. Bi-lingual translation and

Provisioning & Fine Wines 

Douglas caters to those who want the best out of the extensive local supply, or out of Rungis and/or Florida. Service includes an in-house refrigerated truck delivery to any anchorage in Martinique, and a dedicated cool room for overnight storage. Professional temporary storage at -20°C or +4°C is also available. 

Working closely with the Chef via telephone even while shopping, the team prides itself in achieving over 95% delivery performance to requests. 

Special orders require a minimum of four days’ notice – preferably eight days, especially within peak demand times. Goods that arrive on the 3+ flights / week from Paris are delivered directly to the yacht on the same day. Freight out of Miami is once per week.

For a superb selection of ‘top of the line’ wines and international spirits. DYS uses several local suppliers backed up by his international suppliers in France. For the latter, a four-day lead time is required. 

DYT Yacht Transport

As the world’s premier provider of yacht transport, DYT Yacht Transport is dedicated to the mobility needs of the global yachting community and continually strives to improve the quality of service based on frequent sailings, experience safety and reliability.
Douglas Yacht Services is the Caribbean agent for DYT and Sevenstar Yacht Transport, offering sailings to and from Martinique, St. Thomas, Antigua and beyond, throughout the Caribbean season.
Douglas Yacht Services adds that personal concierge touch by taking care of all your requirements prior to loading.

Douglas, Marie-Eugénie, Hoelenn, Frédérique, and the rest of the extended DYS team look forward to taking care of you in the 2020/2021 season.

 

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Information

Address

Bâtiment 4 RDC
Port de plaisance
Le Marin
Martinique
Martinique

Contact

Douglas Rapier

T: +596 596 52 14 28 , +596 696 45 89 75

E: douglas@yachtservices.fr

W: www.douglasyachtservices.fr

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“Your attention to detail, and your prompt response to calls and emails, regardless of the time, made you an invaluable asset. Your whole team always made me feel that ‘we were’ the only vessel that you were dealing with, and I completely appreciate that level of personal service. My only wish is that all agents were as helpful and professional as you and your team.”

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