Douglas Yacht Services - DYS
Categories: Provisioning, Marinas & Moorings, Yacht Services / Concierge Services, Boatyards / Shipyards / Haul Out, Mechanical Engineering, Marine Parts & Equipment, Electric / Electronics & Audio / Visual Systems, ...see moreFuel Bunkering / Oils & Lubricants, Wines / Spirits / Beverages, Customs Brokers / Customs & Immigration, Cell Phones / Data Roaming / Internet Access, Refit & Repairs / Project Management, Crew Uniforms & Embroidery, Yacht Transport, Hydraulics & Hydraulic Winches, ...see less
Locations: Caribbean & Central America, Martinique, ...see less
Douglas Yacht Services - DYS - A to Z service Agent
Yacht Services / Concierge Services
Offering an A - Z service for Superyachts in Martinique, news from DYS remains very positive with additional growth in 2018 based on his expanding offer of Dockage in Le Marin, DUTY FREE Technical repair management (440T Travel Lift & 170m Float-in / Float-out), 3G/4G/LTE solutions and Caribbean representation for DYT and Sevenstar Yacht Transport.
Captains’ recommendations this year affirm Douglas Yacht Services as one of the leading yacht service agents in the Caribbean: “If it hadn’t been for your (DYS) unique knowledge and great organizational skills, my charter would not have been the success that it was. Martinique is a beautiful island with a lot to offer, but without your (DYS) assistance, would not have had the amazing experiences that we did.”
In January 2014, a Captain gave the team the accolade of the best Concierge Service in 11 years of touring the Caribbean and with security continuing to be a major focus on the island, a further recommendation from a highly prestigious Motor Yacht affirmed that: “Security is outstanding; the Gendarmes must have everyone on a leash."
DYS offers DUTY FREE Project Management, with a range of close technical relationships coupled with Le Marin’s new 440T Travel lift in a revamped state of the art dry-dock facility, the FDF 170m LOA Float-In / Float-Out dry dock. DYS is well known since 2007 for its state of the art Concierge Services, Cultural Tours both in Martinique and across the Caribbean, Provisioning service, TVRO & pan Caribbean 3G/4G/LTE full service GSM offer. Further Captains appreciation references back up the high level of services offered by DYS... “Your attention to detail, and your prompt response to calls and emails, regardless of the time, made you an invaluable asset. Your whole team always made me feel that ‘we were’ the only vessel that you were dealing with, and I completely appreciate that level of personal service. My only wish is that all agents were as helpful and professional as you and your team.”
Martinique is changing rapidly as Yachting has become a major thrust of tourism. The new small yacht marina in Fort de France offers a modern totally secure environment and is an ideal pick-up and drop-off spot as it is 10 minutes from the airport.
The Martinique Yachting Association (Douglas is the founder president) is now recognized by the French state and serious discussions are ongoing to position Martinique more harmoniously within the tax-free environment of the Caribbean, allowing it to fully offer the advantages of being in France and the industrial support of an economy of 400,000 people in the center of the Caribbean island chain. Douglas’ vision of 2008 for the island’s offer to the Superyacht industry is in the process of becoming reality…! Douglas, Marie-Eugénie, Hoelenn, Karen, and the rest of the extended DYS team look forward to taking care of you in the 2018/2019 season.
DYS - Martinique Dry Docks – Project Management - Flexible and Professional (FFC)
Boatyard / Shipyard / Haul Out
On call 24/24 7/7, DYS handles the project management of DUTY FREE repairs for any yacht using the extensive local resources perfectly integrated with the specialists that the yacht wishes to bring to the task.
DYS has managed the haul-out, repairs as well as the annual maintenance of yachts from 20m racing yachts to 55m motor yachts. The last one in an emergency on a Saturday afternoon in April 2018 was turned around in 3 days “just in time” to win several races at the St Barths Bucket!
Indeed Le Marin now has a state of the art haul out facility with brand new 440T & 80T travel lifts with dirty water run off drains & treatment plant.
This is in addition to the 180m LOA float in / out dry dock in Fort de France.
DYS is working closely with the managers of these Dry-docks and associated companies who are all engaged in refining their offer to develop this strategic focus towards the yachting industry in the Caribbean.
Marinas & Moorings
DYS provides a 7/7 24/24 response to requests for a berth for yachts up to 50m in the marina where demand runs exceptionally high. DYS services includes dedicated bandwidth Wi-Fi with trained personnel to offer a full service level to the yachts. Each berth includes pumping facilities for grey & black water evacuation.
While distinct berths are reserved in priority for >20m, demand is very high for berths all year round, so as soon as the yacht knows its plans, please contact DYS directly.
Security is provided by both CCTV, dock passes for gate entry and security guards at night backed-up by very close cooperation with the gendarmes.
Top quality European spec fuel is available by high-speed pumps in the marina or by dedicated truck delivery in FDF.
DYS (an A – Z concierge & project management operating since 2007) will handle any request that you may have in the face of the high level of demands on the wide range of very competent technical resources, for both emergency repairs or annual maintenance.
Through DYS, the bay of Le Marin now also offers the Sevenstar/DYT yacht transports to and from Europe & the USA. Business went from 4 to 11 transports in 2018! Indeed DYS plays a major role in in the achievement of Le Marin being recognised internationally as a major all-in one yachting centre of the Caribbean. Just call DYS!
Douglas Yacht Provisioning
Douglas caters to those who want the best out of the extensive local supply, or out of Rungis and or Florida. Service includes an in-house refrigerated truck delivery to any anchorage in Martinique, and a dedicated cool room for overnight storage. Professional temporary storage at -20°C or +4°C is also available.
Working closely with the Chef via telephone even while shopping, the team prides itself on achieving +95% delivery performance to requests.
Special orders require an absolute minimum of 4 days notice with a very strong preference for 8 days especially at peak demand times. Goods arriving on the 3+ flights / week from Paris are then delivered directly to the yacht on the same day. Freight out of Miami is once per week.
For ‘top of the line’ wines and international alcohols, extensive local supply is used whenever possible. DYS also represents the renowned Vins Sans Frontières (VSF), for which a minimum of 4 days lead time is required.
DYT Yacht Transport
As the world’s premier provider of yacht is transport, DYT Yacht Transport is dedicated to the mobility needs of the global yachting community and continually strives to improve the quality of service based on frequent sailings, experience safety and reliability.Recommended to us by captains, DYT Yacht Transport offers an all-inclusive service, cribbing, excellent voyage insurance and basic customs clearance fees are included in the total price. Their goal is to make your yacht shipping experience as smooth and simple as possible, while offering you the service you deserve - Your yacht in the safest hands.Float off serviceWith their unique dedicated yacht carriers that allow yachts to be safely sailed on and off the transport vessels, DYT yacht transport will deliver your yacht within reach of the worlds most popular ports of call. DYT yacht transport offers reliable, frequent schedules and experienced staff to guide you through every step of the process, with top quality service. They’re highly recommended agent in Martinique is Douglas yacht services.
Douglas Yacht Services are the Caribbean agents for DYT and Sevenstar Yacht Transport offering sailings to and from Martinique, St Thomas, Antigua, and beyond throughout the Caribbean season.
In Martinique, pick-up and delivery occur right in the middle of the beautiful calm bay of Le Marin. In the 2018 season, the number of yacht transports tripled from 4 to 11 with Douglas Yachts Services receiving many accolades for the quality of the services offered to the yacht owners, captains & crew.
Recommended to us by Captains, DYT & Sevenstar Yacht Transports offer both Float in/out & Lift on/off services. Their goal is to make your yacht shipping experience as smooth and simple as possible, while offering you the service you deserve - Your yacht in the safest hands.
Vins Sans Frontières
For a superb selection of ‘top of the line’ wines and international alcohol, DYS uses several local suppliers backed up by his agreement with Vins Sans Frontières (VSF). A minimum of 4 days lead time is required. Just call DYS!
Axxess-Marine / e3 Systems / General Electrical
DYS has partnered with both Axxess-Marine and e3 Systems to offer unique pan-Caribbean GSM, 3G/4G/LTE marine network solutions & TVRO DirecTV & Canal SAT support all with remote online technical support.
Douglas has on hand the best technicians to provide all general electrical service and support as well as being trained to handle the first level of technical support & service for TVRO installations with back-up support from Axxess Marine & e3 specialist technicians from their home bases.
Douglas Medical Services
Douglas offers efficient 24/7 medical service for all problems even over the phone including Medevac. Bi-lingual translation and handholding care are part of the support Douglas offers. Local medical expertise & resources are at the level of the best in France.
Crew Uniforms & Embroidery
Douglas offers high quality SLAM, Harvest, Kariban, Henbury, and other top of the line crew uniforms with ‘state of the art’ embroidery or silk-screen printing. Quality local embroidery and printing is also available.
Customs & Immigration
Superyacht agent Douglas Rapier can organize electronic clearance. Contact him directly.
Douglas partners with local mechanic specialists to respond to the myriad of challenges that yachts throw at him for mechanical shop requirements. They bring that care & sound common sense ‘repair it if all possible attitude’ so necessary to efficiently resolve emergencies.
Douglas works closely with Hydraulic engineers and truck based specialists for onsite repair of systems, connections, supply of oil, etc. These relationships have allowed him to save several charters even in the late evening when either the steering, anchoring systems or passerrelle needed emergency attention.
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