Yacht Crew Help

Overview

YACHT CREW HELP is a FREE confidential multilingual HELPINE for professional yacht crew, providing trained support 24/7, 365 days of the year, by telephone, whattsapp/ call back, email or live chat.

Whatever problem someone is facing, wherever they are in the world, Yacht Crew Help can provide guidance and support. 

The helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world, and the team is connected with a wide range of organisations to help yacht crew find further support

Crew members, whether they are currently on board or ashore, can contact Yacht Crew Help in different ways: 

• Telephone: +44 (0)20 3713 7273 (a call back can be requested via the Yacht Crew Help website)
• E-mail: [email protected]
• Live Chat: via www.iswan.org.uk/get-support/yacht-crew/ 
• WhatsApp number is +44 7514 500153
• Free mobile app which offers a direct line to ISWAN's 24-hour helplines and offline access to resources for crew
• Links to download the ISWAN for Seafarers app:

  Google Play: https://play.google.com/store/apps/details?id=com.iswan

  App Store: https://apps.apple.com/ae/app/iswan-for-seafarers/id1565549249

A range of information, guidance and resources on issues affecting yacht crew is available on the Yacht Crew Help website, including mental health and wellbeing, bullying and harassment, sexual assault, substance misuse and employment concerns. There is a wealth of information!

Follow this link for Maritime Mental Health Awareness Training with ISWAN.

NEW RESOURCE: Personal safety resource for job-seeking yacht crew

Yacht Crew help is run by ISWAN - the International Seafarers Welfare and Assistance Network, an international not for profit organisation that promotes seafarers welfare worldwide and directly serves seafarers by providing a 24 hour helpline, and comprehensive information and courses through their website.