All
of us will remember our early days at sea... discovering new places...
heading out on that first ocean passage as Captain - with full responsibility
for the vessel, her systems and her crew. Making a 'landfall' in any
new port, one would always have the same two things to consider...
a job list, and a time schedule. Dependent upon the time available
and one's own personal knowledge / contacts within the port, one would
then ask around any other yachts in the anchorage / marina, for their
insight as to who to use, for which service... prior to calling them
up, allocating the relevant time parameters and getting them started
on the work. Beyond that, it would be a question of making a few follow
up calls to monitor progress, and keeping one's fingers crossed that
they would perform the all too easily spoken phrase and actually...
'do what they said they would'! - Yet how many times have we all contracted
a 'new' service, only to find out - as the time slowly whittled away
- that they weren't actually going to be able to make it... for whatever
imaginative reason they had chosen to come up with!
The
one factor that changes this scenario however, as time evolves, is
our own 'business card file'/ databank, of reliable service contacts...
that we have built up through different ports visited, worldwide.
For each business card kept, we've probably thrown out two or three
other 'contenders' in the same business... making the ones we do keep,
extremely useful personal service contacts that we know we can count
on the next time we come by. These quality contacts then, represent
a proportion of our ability to perform our own role as Captain of
the yacht; for we all know where the 'buck stops' as Captain on a
charter or owner's cruise, when the outboard motor on the tender fails...
when the generator goes down... or when the guests' specially requested
provisions don't arrive in time for the start of the cruise.
This
need for a 'bank' of reliable service contacts, is something that
stays with us throughout our career afloat; for as boats / owners
change, there are 'pastures new' for all of us regardless of our depth
of experience... new destinations... new cruising grounds... and new
ports... each bringing their own, new challenge. This then, was the
very 'raison d'etre' for the book... to collate an 'Inside Guide'
of Captains own 'recommended services' throughout the Caribbean and
Mediterranean, for each Captain to be able to access, in order to
share the benefits of each other's collective experience. Every year,
we consequently interview as many Captains / crew as possible, throughout
the various regions and islands, in order to determine just who these
'recommended services' are, and after being convinced as to their
suitability by receiving enough positive feedback for them... we then
research / visit every service, personally, to confirm the full extent
of the services they offer and gain an insight into their background
and history, in order to 'paint a picture' for any Captains / crewmembers
considering using them. As a 'Captain's Recommended Service' they
then receive a free 'editorial feature' in the guide and are offered
the opportunity to advertise / promote their own service, should they
so desire.
This
book, then, is simply an 'Inside' trade Guide... put together by 'time
served' Captains and Yacht Crew... for the use of all interested charter,
cruising and private yacht Captains, owners and crew alike. It is
your book, made up with your feedback and your 'recommended services'.
We, as publishers of the guide, are only too aware that this can never
be the 'definitive version' of it's kind, for there are always going
to be a number of good quality services still unknown to us. This
then, is the very reason why the Guide is updated every season, and
over the past 5 years has proved itself as an incredibly useful volume
of reference for many yacht crews cruising in the Caribbean and the
Mediterranean. Prior to the publication of our original (2003) guide,
we created a two-way interactive website that has consequently seen
us receiving masses of services feedback (usually good, though negative
on occasions also) from Captains and crew, right through each season.
The
best news here, is that these comments really do get listened to and
'actioned' accordingly by us at Superyacht Publications... for in
just the same way that we have consequently followed up / researched
all your new recommendations - we have also dropped services (including
advertisers) from last year, after receiving consistently poor feedback
for them. So, in just the same way this coming season, do please continue
to update us with 'services feedback' on an ongoing basis... for if
there are businesses already written up that give you a particularly
good service, or equally, one that badly lets you down, please do
let us know. Also, any new services you are aware of, that you feel
deserve a 'write up'... or any present service whose contact details
have changed - do please contact and advise us (contact
us). This will enable us to keep the guide accurately updated
on an annual basis, for ultimately it is your book... and it is only
as good as the information you can give us.
In order to maximize all the opportunities for your season ahead,
I positively recommend taking a look at our custom 'Superyacht Events
Calendars' for the season; and also, reading through the single introductory
page to each island / region, which will then help provide an overview
as to the 'bigger picture' of what is available throughout the relevant
regions. This will greatly assist planning an owner's cruise / charter;
by knowing the time, place and availability of all the most attractive
guest facilities and events; and help the running of the yacht, by
assisting the Captain to plan ongoing maintenance (and the availability
of any emergency works) in each different region. Whilst the main
'base' islands and ports have more extensive listings of each individual
service available; the smaller islands and ports reviewed all generally
have at least one 'Yacht Services' contact, who are there to provide
a 'handle' into anything and everything one might need. But for all
there is, there will still be the odd 'gap' - so if you do come across
something interesting, do please access the website (or
contact us directly) and email us your recommendations... for
they help us improve the publication, year upon year.
Andrew C. Blatter
Publisher
Superyacht Publications